Shipping

We do our best to process and ship all orders within 1–3 business days of purchase. However, during sales events and peak holiday seasons, processing times may be slightly delayed due to a higher volume of orders. If you need your order urgently, we highly recommend selecting an express shipping option at checkout.

Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Timeframes:

• Standard Processing Time: 1–3 business days

• Sales/Holiday Season: Processing may take longer

• Transit Time (Standard Shipping): Depending on your location within the U.S., delivery may take 1–7 business days

• USPS Holidays: Orders will not ship on days USPS is closed

Expedited Shipping:

We offer expedited shipping for an additional cost. If you require faster delivery, please contact us before placing your order so we can provide options and rates.

Local Pickup:

We offer local pick up. You will receive a notification when you order is ready to be picked up.

Lost or Stolen Packages:

Sundance Shoes is not responsible for lost, stolen, or delayed packages once they have been shipped. Ownership of the package transfers to the carrier (USPS or UPS) once it leaves our facility. If there are any issues with delivery or tracking, please reach out to the shipping carrier directly. We are unable to file claims on behalf of the customer.

Thank you for choosing Sundance Shoes. We appreciate your support and are committed to providing you with the best service possible.